Returns & Exchanges
If you have purchased the incorrect fit from https://www.acesunglasses.com.au/ please either call 1300822346 or email [email protected] within 7 days of receiving your product so we can organise to get back your pair and your alternative perfect fit out asap.
If you have purchased a pair of Ace® from https://www.acesunglasses.com.au/ and are not stoked to own them within 30days of purchase please either call 1300822346 or email [email protected] so we can advise on sending them back and upon receiving the product back we will provide you a full refund based on your original method of payment.
All product returns are sent back at purchasers expense and its the purchasers responsibility to send the item registered post so the item can be tracked. No claims on product that goes missing without tracking can be made against Ace®.
We want to make sure you are stoked with your pair of Ace® Sunglasses.
Ace® sunglasses satisfaction is guaranteed.
Caring for your ACE® Sunglasses and warranty
Sweat, sunscreen, and saltwater are damaging to your product if not looked after so a daily wash with lukewarm water and if needed a mild dish soap to remove build up after a day’s activity is beneficial.
Dry with supplied Ace® luxury microfiber cloth and store in supplied Ace® protective hard case.
Do not leave your Ace® sunglasses on dashboards, or in the heat of locked cars.
Ace® comply with stringent Australian and New Zealand standards which are the highest standards in the world.
AS/NZS 1067.1.2016 Category 3 high glare reduction good UVA UVB UVC protection sunglasses.
Ace® sunglasses are warranted for 1 year against manufacturing faults from the date of purchase.
Warranty is valid only with proof of sunglasses goods purchased new.
Warranty does not cover sunglasses scratching of lenses, general wear or misuse.
Ace® will assess sunglasses and repair or replace faulty frames that are covered by the warranty.
Emailed requests for returns [email protected] for authorisation.