Effortless returns & exchanges
Should you find that the fit of your purchase from https://www.acesunglasses.com.au/ isn’t quite right, don’t worry. Just reach out to us via phone at 1300 822 346 or email ace@acesunglasses.com.au within 7 days of receiving your product. We’ll swiftly coordinate the return of your current pair and ensure your replacement, perfectly fitting pair, is dispatched promptly.
Furthermore, if, within 30 days of purchase, you’re not thrilled with your ACE pair from https://www.acesunglasses.com.au/, let us know. Contact us via phone at 1300 822 346 or email ace@acesunglasses.com.au to initiate the return process. Upon receiving the returned product, we’ll promptly process a full refund based on your original method of payment.
Please note that all costs associated with product returns are borne by the purchaser. For tracking purposes, we require returned items to be sent via registered post. It’s important to remember that ACE cannot be held liable for items without tracking that go missing.
Your satisfaction is paramount to us. We’re committed to ensuring that you’re not only content but delighted with your ACE designer sunglasses.
At ACE, we stand by our commitment to your satisfaction.